At MetroAI, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our platform.
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1. Information We Collect We collect personal information such as your name, email address, student ID, and usage data when you sign up and use MetroAI. This data helps us provide you with a personalised learning experience.
2. How We Use Your Information Your information is used to:
Provide access to courses, resources, and features on our platform.
Improve your learning experience by personalising content and offering support.
Communicate updates, feedback, or technical support.
Ensure the security and integrity of our platform.
3. Sharing of Information We do not sell or share your personal information with third parties. We may share data with trusted partners only for the purpose of improving our services, and all partners are bound by confidentiality agreements.
4. Data Security We use advanced encryption and security measures to protect your data. Access to your personal information is limited to authorised personnel, and we regularly review our security protocols to ensure your data is safe.
5. Cookies Our platform uses cookies to enhance your user experience. Cookies help us remember your preferences and track platform usage. You can control cookie settings through your browser, but disabling cookies may affect your experience.
6. Your Rights You have the right to:
Access the personal information we hold about you.
Request corrections or updates to your data.
Request deletion of your data, subject to legal requirements.
7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.
8. Contact Us If you have any questions or concerns about your privacy, please contact us at educateast@gmail.com.
By using MetroAI, you agree to the terms of this Privacy Policy.